“As a Certified Public Accountant (CPA), maintenance, backup and security of my business computer are extremely important to me. Additionally, to improve my productivity, I use 3 monitors, where I am able to view and work on multiple applications and documents at the same time. To this end, I purchased a customized PC from a PC assembler in April 2008, using top end components. However, since the date I purchased this computer, it has randomly crashed (shut down entirely with no warning and then slowly rebooted). This happened frequently enough to be very annoying (and I got very good at saving my work frequently), but not often enough for me to start over and replace the computer entirely.
Shannon is absolutely fantastic! I have a laptop that has ALL of my photos and music on it (which I confess, was not backed up and I've got about 4 years worth of stuff stockpiled, yes, MY bad!) My computer started freezing a lot, apparently warning me that it was getting ready to take a looonggg vacation... then, just wouldn't work at all, it just perpetually restarted. ARGH! A friend who lives in the neighborhood told me about this local business and I am so grateful. Not only did Shannon fix my laptop in an efficient, cost-effective and professional manner, he gave me tips on things I could do to prevent it from happening again. Best of all, he's mobile so he came to me, and I didn't have to lug everything around (which is a giant pain in the butt when you have a 1 1/2 year old!) I would recommend him to anyone!
You could consider me computer illiterate, so when my PC stated I needed an update i had no idea what I needed to do. A friend told me about SD Bytes and how they call Shannon (the owner) to fix all of their computer issues as he is very friendly and gets the job done right away. I took their advice and called him, they were not lying he was great! He updated my PC right away and his personality was great! Not only will I be calling him the next time I have a problem, but I will be referring him to all of my other friends that need help too!
I never thought I would need someone to help me with my laptop until it just stopped working. I was so afraid I was going to lose all of my family pictures and all of my music. I took my laptop to the Geek Squad and they said I needed a new laptop. I did some research and found SDBytes computer repair and they were able to not only save all of my data but actually repair my laptop so I didn't have to purchase a new one like the Geek Squad said. They have my 5 stars!
Shannon is the best! I have been using him for years and highly recommend him. He is convenient, affordably priced and very knowledgeable. Plus, he's simply a good guy and a small, local business that I love to support. You should do the same. For computer repair in San Diego, SDBytes is the way to go.
SDBytes/Shannon is the best! I have a laptop that I haven't been able to use for a couple years because it would crash everytime I would start it up. I brought it to Geek Squad originally because instead of just throwing out my laptop and getting a new one, I wanted to see if they could save it! At the very least, save my music and pictures. Well they told me there was nothing they could do and that my laptop was done for! A friend told me they had used Shannon before and that he worked miracles for her so I gave it a shot. Not only did Shannon fix whatever the problem was, he also made it so my laptop runs sooo fast now! Not to mention, he had my laptop back to me soooo quick. Very impressed and would recommend Shannon to all my friends!
I've called on Shannon at SD Bytes several times for virus problems and he has been polite, professional, and quick to respond and take care of "curing" my computer. I can confidently state that he is my go-to guy for any future problems so I am quite comfortable in recommending SD Bytes.
We have been working with Shannon for over 2 years now and have found him to be exceptionally competant, reliable and stands behinds his work. We are highly satisfied and recommend him to anyone who is interested in needing any computer help.
Over the last several years, subsequent to buying this computer, at least 4 different computer technicians (as well as the company that assembled the computer) attempted to diagnose the crashing problem. A variety of suggestions were made to try to fix the crashing problem, some of which did improve the computer's performance, but none solved the crashing problem. Then I met Shannon Isselhardt, owner of SDBytes, at a luncheon meeting. At my request, Shannon came to my office to work on some unrelated computer maintenance issues and I also explained the crashing problem, not really expecting a resolution after more than 2 years of dealing with this intractable problem. However, Shannon did a comprehensive test of my computer's components and determined that the memory was corrupted. For less than $100 to purchase all new memory for my computer, the computer crashing problem was eliminated. I waited a few weeks to write this testimonial to make sure that I wouldn't have to eat my words. Now my computer is working better than it ever has and the intractable crashing problem is history. Shannon, thank you so much."